Legal

Privacy Policy

Bishop Pipe Freezing Ltd is passionate about communications, and just as committed to data privacy and security. This policy explains how we collect, share and use personal information in accordance with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

Information we collect

We collect names, email addresses, telephone numbers and postal addresses. We gather this information when you:

Cookies and automatically collected data

We use a third-party service, Google Analytics, to collect standard internet log information in a way that does not identify individual visitors. The only cookie we set records your acceptance of this policy. You can manage or disable cookies through your browser settings at any time.

Sharing your information

We do not share personal information with third parties for their own marketing purposes. Data processing usually takes place within the UK, although occasional transfers outside the European Economic Area (EEA) may occur, in which case appropriate safeguards are put in place.

Legal basis for processing

We process personal information to fulfil our service obligations, to comply with our legal and regulatory responsibilities, and where it is in our legitimate business interests to do so, including delivering our services and meeting our legal obligations.

Security

Only authorised personnel have access to personal information, and it is transferred securely. Our systems are reviewed regularly, and we retain data only for as long as there is a legitimate business need to do so.

Your data protection rights

You have the right to access, correct, delete or transfer the personal information we hold about you. To exercise any of these rights, please contact us at hello@garnettkeeler.com or cyril.bishop@bishop.co.uk. If you are unhappy with how we have handled your information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Data retention

We retain personal information for as long as there is a legitimate business need to do so. When it is no longer required, it is securely deleted or anonymised.

Children

We will never knowingly request personally identifiable information from anyone under the age of 16 without requiring parental consent.